How We Use Your Data
- To provide customer support and respond to enquiries.
- To manage bookings, accounts, billing, and business operations.
- To improve our services and user experience.
- To meet legal and regulatory obligations.
Policy Scope and Protection
Who This Applies To
This policy applies to website visitors, customers, and anyone who contacts us about our services.
Storage and Security
We use appropriate technical and organisational safeguards to protect personal information against unauthorised access, loss, alteration, or disclosure.
Third-Party Providers
Where we use service providers, we use contractual safeguards (including Data Processing Agreements where required) to protect your data.
Your Rights (GDPR)
- Access: request a copy of personal data we hold about you.
- Rectification: ask us to correct inaccurate or incomplete data.
- Erasure: request deletion where legally applicable.
- Restriction: ask us to limit processing in certain cases.
- Portability: request your data in a portable format where applicable.
- Object: object to certain processing, including direct marketing.
- Withdraw consent: where processing relies on consent.
- Complain: lodge a complaint with a supervisory authority.
To exercise your rights, contact us at birmingham@winkphoto.co.uk or 0121 224 7572.
Marketing Communications
- Where required by law, we use opt-in consent for direct marketing.
- Marketing messages include an unsubscribe or opt-out option.
- You can manage your preferences at any time.
Marketing may be sent by email, SMS, or phone where permitted.
For cookie details, see our Cookies Policy.